Archive for November, 2006

Identity in the wired world

Social network sites like MySpace and Facebook are often easy ways to make fairly uncommitted identity claims and statements. Fred Stutzman is writing a PhD on the subject and has studied identity in facebook. He’s found members often use multiple identities, which may be of interest to the many employers who now use these sites to try to authenticate claims made by job applicants on CVs. Stutzman’s presentation is on Google video.

Second Life is an ingeneous experiment in on-line identity. After 3 years of running its founder has now introduced a class system. Members can be Trusted, Untrusted, Verified and Unverified. This is loosely based on the ability or willingness to pay, just like in real life.

Bill Thomson reminds us that identity has been a long term philosophical problem and it may be just as well that it is ambiguous and we can continually update or contest identities. You can hear his talk on the subject here.

The possibility of a totally transparent identity on the net where anyone could access any detail about you would be a chilling prospect to most people. David Lyon suggests that this type of total surveillance ultimately exhausts people of their identity. Yet few would wish the reverse of total anonymity either. Most wish for some control over the representation of their identity, but also respect the judgment of others. The world we experience would be a lonely place if our identities were the sole responsibility of ourselves.

One distinction between traditional society and modernity may be in how identity is granted and acquired. Traditionally identity is tied to the body, physical presence and appearance, and may be based on class, caste, tribal or occupational stratefications, which were also deliniated geographically and temporally. Modern society is assumed to have diluted these constraints, and postmodernism and the network society is regarded to have abandoned them entirely. Identity representation may be thought to exist somewhere along a dimension of traditional, given and compulsory, to postmodern, elective and voluntary. Accordingly, nowadays the representation of identity is much more the responsibility of the person, and the body is a fluid or plastic category which may be virtualized or reconfigured according to need. The most radical examples of this are to be found in social network sites. Yet as David Lyon and others have suggested, biometrics, ubiquitous or pervasive computing, and many forms of digital surveillance, bring the body and categories of time and space right back into the identity equation, but in this case in the traditionally compulsory way.

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Who’s watching who on the internet?

Governments have always wanted to monitor what their populations are doing, and the internet brings new opportunities and new problems. Surveillance is much easier in cyberspace than in the real world, but much web material is just about communicating what happens in the real world. This can be immensely damaging to governments, as the US authorities found with the Abu Ghraib photographs.

Steve Mann has pioneered the uses of sousveillance which can turn the spotlight onto the authorities themselves. Witness the recent controversy surrounding the video of Los Angeles Police brutality posted on YouTube. Mann terms this “watchful vigilance from underneath”, which has powerful democratic implications.

China has one of the largest online populations in the world and has a whole police department dedicated to web surveillance. The so-called Great Firewall of China censors what people see using technology built in to the country’s basic net infrastructure. More sophisticated firewall technology spots when people are searching the web for particular words and hijacks their session to stop them getting the information. Censorship is generally discouraged in western democracies, but that doesn’t mean nobody cares about internet use. In fact some people couldn’t care more, as Bill Thompson documents for the BBC in an excellent article “Who is watching the watchers?

Take MySpace as an example. Extensive file-filtering scans old and new content to weed out any copyrighted material, while Wired reports US police automatically trawled through MySpace accounts finding 744 known sex offenders. Like other social networking sites, MySpace also serves as real-life electronic panopticon environment for the security services looking for evidence of subversives.

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Surveillance

A map of government surveillance in the world and EU is published in the Daily Telegraph shows the UK to be one of the leading surveillance societies in the world, with more CCTV cameras per head than any other country in the world. This short video shows the UK Information Commissioner explaining his concerns that we are sleep-walking into a surveillance society. He was referring to a major new study of the impact of electronic surveillance (pdf), issued by the UK Information Commissioner but authored by a team of surveillance scholars.

Surveillance is deeply embedded in the fabric of our societies and sometimes something we welcome. However, its efficacy and social impact are contestable. “If you’re doing no wrong, you’ve nothing to hide, and nothing to fear.” Quis custodiet custodes ipsos? (“Who watches the watchers?“) “Absolute power corrupts absolutely.” These are familiar sayings that point to our confusion about it. Maybe Cardinal Richelieu understood the value of surveillance when he famously said, “If one would give me six lines written by the hand of the most honest man, I would find something in them to have him hanged.”

Most of the digital technologies we embrace have more inbuilt surveillance capability than Richelieu could ever have dreamed of. Without this they would have limited functionality. Suspect terrorists have been traced through their mobile phones, Amazon synthesizes more sources of customer information than most are aware of to provide a unique service, and Tesco is quietly building up its on archive of its shoppers’ activity. The dystopian aspects of this have been neatly satirized by the American Civil Liberties Union in this video.

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Commodity or community perspectives on information

Yochai Benkler’s book, The Wealth of Networks, sets out the socio-economic backdrop of the 21st century as follows. The last years of the 20th century saw an acceleration of a long-term trend in the West towards post-industrial economies centered on information (financial services, accounting, software, science) and cultural (films, music) production, and the manipulation of symbols (branding, marketing). A second move was the collapse of the barriers to entry on large scale communication associated with cheap processors, high computation and bandwidth capability. The core feature of industrial-age communication was that any scope beyond the local meant ever-larger investment in physical capital (telegraph, mechanical press, cable, satellite, etc). The removal of the physical constraints on effective information production has made human creativity and the economics of information itself the core structuring facts in the new networked information economy. Thus in the networked information economy, the physical capital required for production is broadly distributed throughout society in the shape of the networked PC.

Critically, he articulates a choice policy makers are required to make between a future where information is the enabler of social and economic activity, or where it becomes a commodity in the classical economic sense, and is the purpose of economic activity. Whether we choose the community or commodity route is a big question as how we make information, acquire and distribute it is a core issue in shaping freedom in any society.

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